24/7 Emergency Callouts

Our emergency service covers all aspects of heating and plumbing problems, from boiler breakdowns and burst pipes to heating system failures and hot water emergencies. We understand that these issues can't wait, which is why our emergency team is available around the clock to get your systems back up and running with minimal disruption to your daily routine.

Facing a heating or plumbing emergency in North Wales? Contact ALE Plumbing & Heating Ltd immediately for 24/7 emergency response across Gwynedd, from Barmouth to Porthmadog.

24/7 Emergency Response

At ALE Plumbing & Heating Ltd, we understand that heating and plumbing emergencies don't wait for convenient times. Our 24/7 emergency service ensures you have access to qualified engineers whenever problems arise, whether it's a freezing winter night or a busy weekend when everything else is closed.

Our emergency team carries essential tools and common spare parts, enabling us to resolve many issues on the first visit. We focus on restoring essential services quickly while ensuring all work meets safety standards and provides lasting solutions.

Emergency Callout Services

Immediate response for urgent heating and plumbing problems:

Boiler breakdown emergency repairs
Burst pipe and leak detection
Heating system failures and restoration
Hot water emergency repairs
Gas leak detection and safety checks
Frozen pipe thawing and repair
Emergency drainage and blockage clearing

Our emergency engineers are Gas Safe and OFTEC registered, ensuring all emergency repairs meet current safety regulations. We prioritise safety while working efficiently to restore your heating and plumbing services with minimal disruption.

Planned Maintenance Services

Prevent emergencies with regular maintenance and servicing:

Annual boiler servicing and safety checks
Heating system maintenance contracts
Hot water cylinder inspections
Preventive maintenance programmes
System cleaning and optimisation
Component replacement and upgrades
Performance monitoring and tuning

Regular maintenance significantly reduces the likelihood of unexpected breakdowns while maintaining system efficiency and extending equipment lifespan. Our planned maintenance contracts provide peace of mind and priority service when you need it.

Rapid Repair Solutions

Quick, effective repairs to restore normal operation:

Component fault diagnosis
Part replacement and repairs
System restoration and testing
Temporary heating solutions
Safety inspections and certifications
Performance optimisation
Follow-up support and monitoring

Our repair approach focuses on identifying root causes rather than just treating symptoms, ensuring lasting solutions that prevent recurring problems. We explain all work clearly and provide advice on preventing future issues.

FAQs

What constitutes a heating emergency?

Heating emergencies include complete heating system failures, boiler breakdowns leaving you without heat or hot water, gas leaks, burst pipes causing flooding, and frozen pipes that could burst. If you smell gas, turn off the supply and call immediately. Loss of heating during cold weather, especially with vulnerable occupants, also constitutes an emergency requiring immediate attention.

How quickly can you respond to emergencies?

We aim to respond to genuine emergencies within 2-4 hours across our North Wales coverage area, from Barmouth to Porthmadog. Response times may vary depending on location, weather conditions, and current demand. For safety-critical issues like gas leaks, we prioritise immediate response. We'll give you an estimated arrival time when you call and keep you updated if circumstances change.

Do you charge extra for emergency callouts?

Emergency callouts do incur additional charges to cover 24/7 availability and rapid response capabilities. However, we provide transparent pricing upfront and focus on resolving issues efficiently to minimise costs. Where possible, we'll discuss temporary solutions over the phone that might help until normal hours, potentially avoiding emergency charges. Customers with maintenance contracts receive priority response and reduced emergency rates.

Should I try to fix heating problems myself?

Never attempt to repair gas appliances yourself - this requires Gas Safe registration and proper training. For heating emergencies, check simple things like thermostat settings, power supply, and whether pilot lights are on, but avoid opening appliances or adjusting internal components. If you smell gas, don't use electrical switches, open windows, and call immediately. We can often provide phone guidance for simple checks while arranging an emergency visit.

Emergency Heating & Plumbing

24/7 emergency callouts and maintenance services throughout North Wales, from Barmouth to Porthmadog.

View Our Work Emergency Contact